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Help & Support

We're here to help you get the most out of Sandbox. Find answers to common questions or reach out to us directly.
Contact Us
Have a question or need assistance? Our support team is ready to help. The fastest way to reach us is via email.Email support@getsandbox.app

Frequently Asked Questions

How do I delete my account?
You can delete your account and all associated data directly within the Sandbox app. Tap on settings and select "Delete account". Alternatively, you can request to delete your account here.
How do I report a bug or issue?
If you encounter a bug, please email us at support@getsandbox.app. Include a brief description of the issue, exactly what you were doing when it happened, and your device type (iOS or Android).
Where can I find your Privacy Policy?
Protecting your data is important to us. You can read our full privacy policy and how we handle your data on our Privacy Policy page.